Terms of Service

By using, accessing, or purchasing from this website you acknowledge that you have read, understood, and agree to the following Terms of Service. If, at any time, you do not agree to these Terms, please do not use this Site. Furry Mystery Box reserves the right to revise these Terms at any time by updating this posting. Please read and review these Terms periodically.

By using this Site, you agree that you are at least 18 years of age or are visiting the Site under the supervision of an adult or guardian and that you possess the authority to enter into a binding legal agreement.

We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may deny you access to all or part of the Site without prior notice if you engage in any conduct or activities that we determine, in our sole discretion, violate this Agreement, our rights or the rights of any third party.
Your continued use of the Site will constitute your acceptance of any such changes.

We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with these Terms. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to your whether or not such access to and use of the this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use.

You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Furry Mystery Box of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.

Registration and Membership

Boxes for Furry Mystery Box, Shirt subscriptions and other subscriptions offered from time to time are shipped to your address at the address you provided. You may receive emails regarding your account or promotions for special offers. You can request to cancel your membership anytime. Cancellation prior to the cut-off date for the box will be refunded, those after the cut-off date will have their subscription cancelled but the payment for the current box will not be refunded. Please refer to the FAQ or contact Customer Support for further details.

Billing and Payments

By starting your Furry Mystery Box subscription and providing or designating a payment method, you authorize us to charge you on a recurring 3-monthly subscription fee at the then current rate. We reserve the right to adjust pricing for our subscriptions in any manner and at any time. Except as otherwise expressly provided for in these Terms of Service, any price changes to your subscription will take effect following email notice to you.

As a Member, you agree to the following benefits and Terms:

You must provide us and keep us up to date with accurate contact and payment information, including name, shipping address, and credit or debit card number. We save your payment information for ease of future shipments and charges. All such personal information is subject to the Privacy Policy. You are responsible for any fees or charges your issuing bank or credit card provider may charge you. If your payment to us is returned for any reason, we may bill your account again directly and seek payment by another method. Any account changes made after the processing cut off date should not be expected to reflect on the subscription until the following shipping period. Our shipping service does not include the forwarding with your mail to an updated address. Any forwarding fees incurred will not be reimbursed or credited to your subscription.

Returns

Refunds for returns will be limited to the product price only and will not include shipping and handling costs incurred at the time of purchase.

YOUR SUBSCRIPTION CONTRACT

BY PURCHASING ANY SUBSCRIPTION, YOU ACKNOWLEDGE THAT YOUR SUBSCRIPTION HAS AN INITIAL AND RECURRING PAYMENT FEATURE AND YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING CHARGES PRIOR TO CANCELLATION. YOUR SUBSCRIPTION WILL BE AUTOMATICALLY EXTENDED FOR SUCCESSIVE PERIODS, AT THE THEN-CURRENT SUBSCRIPTION RATE. TO CANCEL YOUR SUBSCRIPTION AT ANY TIME, YOU MUST DO ONE OF THE FOLLOWING AT LEAST 48 HOURS PRIOR TO YOUR NEXT SCHEDULED RENEWAL DATE TO AVOID CHARGE:
UPDATE YOUR USER ACCOUNT AT FURRYMYSTERYBOX.COM OR CONTACT SUPPORT USING OUR CONTACT FORM.

YOUR RENEWAL DATE WILL BE YOUR ACTUAL SIGN-UP DATE. IF YOU CANCEL, YOU MAY USE YOUR SUBSCRIPTION UNTIL THE END OF YOUR THEN-CURRENT SUBSCRIPTION TERM. FURRY MYSTERY BOX MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD WITHIN THE NOTICE REQUIREMENT.

IF YOU CANCEL YOUR SUBSCRIPTION, YOU WILL NOT BE ELIGIBLE FOR A PRORATED REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN-CURRENT SUBSCRIPTION PERIOD. WE RESERVE THE RIGHT TO REVOKE YOUR SUBSCRIPTION AT ANY TIME. MEMBERSHIP IS VOID WHERE PROHIBITED BY LAW.

Product Information; Limitation on Quantities

Excluding any content which may be submitted by Members from time to time, we strive to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies which we may correct without liability. We also reserve the right to limit quantities purchased by Members. We do not guarantee that all products described on our Site will be available.

Risk of Loss

Any merchandise purchased from our Site will be shipped by a third party carrier. As a result, title and risk of loss or damage for such merchandise will pass to you upon our delivery to the carrier. All missing or damaged shipments or items must be reported within 30 days of shipping to qualify for a replacement or refund based on product availability. If the product is available, a replacement will be shipped and a refund will not be issued or considered. Damaged items must be reported and include a photo in the ticket submission. Damaged items will be reviewed by the support agent and a replacement will be issued only for damaged products and does not cover or include packaging of said item. Blemishes to packaging will not be considered as part of a damaged item. All refunds will be at the discretion of customer support.

Copyright

The technology underlying, and the entire content included in, the Site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Furry Mystery Box and is protected by copyright and other intellectual property or proprietary rights. The collective work includes works that are licensed to Furry Mystery Box. We do not investigate to determine if such works are accurate nor can we provide assurance that all such works are free of typographical errors. We cannot guarantee information displayed on this Site to be 100% accurate.

User Generated Content

By sharing, submitting and uploading any of your data (including but not limited to photographs, images, video, music, art, or comments) to Furry Mystery Box’s website, social media channels (including, without limitation, Twitter (including # and @ comments incorporating Furry Mystery Box), Facebook and Instagram) and pages dedicated to Furry Mystery Box in discussion forums (e.g., Reddit), you grant Furry Mystery Box a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, prepare derivative works of, display and perform your user data in any legal manner for the benefit of Furry Mystery Box. You acknowledge and agree that you are solely responsible for all the user data that you make available through such means.

Accordingly, you represent and warrant that: (1) you have all rights, licenses, consents and releases necessary to grant Furry Mystery Box the required rights to disseminate any user data, and (2) neither your data nor your posting, uploading, publication, submission or transmittal of this data or Furry Mystery Box use of your uploaded data (or any portion thereof) on, through or by the means of Furry Mystery Box will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights or rights of publicity or privacy or result in the violation of any applicable law or regulation.

Warranty Disclaimer

Except as otherwise specifically provided, the site and the products offered on the site are provided on as “as is” and “as available” basis without warranties or any kind, whether express or implied.

Limitation of Liability

Furry Mystery Box shall not be liable for any indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the site or materials on or provided through the site.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Furry Mystery Box shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Furry Mystery Box shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Furry Mystery Box shall immediately issue a credit to your credit card account in the amount of the charge.

Furry Mystery Box has no liability for injury or damage caused by products within the crate.
These Terms are applicable to you upon your accessing the Site

International Use

We control and operate the Site from the United States. We make no representation that materials on the Site are appropriate or available for use outside the United States. If you choose to access this Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. All pricing is in United State dollars. Any subscriptions under an incorrect plan will be canceled and any applicable charges refunded without notice to the subscriber.

Notice

Furry Mystery Box may deliver notice to you by means of e-mail, a general notice on this Site, or by other reliable method.

Use of Site

Use of the Site for any illegal or unauthorized purpose is strictly prohibited.

Indemnification

You agree to indemnify, defend, and hold harmless Furry Mystery Box, its officers, directors, employees, agents, licensors and suppliers from and against all losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms, or any activity related to use of the Site (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

Discount Codes

Except as may be explicitly permitted through this site, you agree not to sell, license, rent, lease,modify, distribute, copy, reproduce, publicly display, publish, transfer, edit, catalogue, aggregate, or create derivative works from discount codes received on or from this site.

Privacy

Registration data and certain other information about you are subject to our Privacy Policy.

You understand that the technical processing and transmission of this Site may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Third-Party Links: In an attempt to provide increased value to our visitors, Furry Mystery Box may link to sites operated by third parties. However, Furry Mystery Box has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Furry Mystery Box. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Furry Mystery Box seeks to protect the integrity of its Site and the links placed upon it and therefore requests any feedback on not only its own Site, but for sites it links to as well (including if a specific link does not work).

Miscellaneous: These Terms constitute the entire agreement between you and Furry Mystery Box with regard to your use of the Site. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms. Furry Mystery Box may assign its rights and duties under this Agreement to any party at any time without notice to you.